Cancellation policy season 2021
> BOOKING CANCELLATION
The Guest who wants to cancel the reservation is entitled to a refund of the deposit only if Parc Hotel Du Lac gets the written cancellation request at least 8 days before the arrival date indicated in the booking. € 5,00 will be retained for the management of the case, the remaining amount of the deposit will be returned.
The Guest who renounces to the booking with written communication received by Parc Hotel Du Lac in the 7 days before the arrival date indicated in the booking – or who does not show – will not be entitled to any refund, with the right of Parc Hotel Du Lac to retain the 100 % of the deposit.
> METHODS FOR RETURNING THE DEPOSIT
If the methods for returning the deposit has been paid by credit card, it will be refunded to the same credit card used at the time of booking.
The amount will be displayed on the following credit card statement.
If the deposit has been paid by bank transfer, we need the name of the bank, IBAN and SWIFT\BIC codes to be able to make the refund.
IMPORTANT! The cancellation request must be sent by the holder of the reservation.