Guests who wish to cancel their reservation are entitled to a refund of the deposit only when written notification is received by the Parc Hotel Du Lac within the following deadlines:

8 days before the arrival date indicated on the reservation. 5. 00€ will be retained for the management of the case, the remaining amount of the deposit will be returned. The Guest who renounces to the booking with written communication received by Parc Hotel Du Lac in the 7 days before the arrival date indicated in the booking – or who does not show – will not be entitled to any refund, with the right of Parc Hotel Du Lac to retain the 100 % of the deposit.

If the methods for returning the deposit has been paid by credit card, it will be refunded to the same credit card used at the time of booking.
The amount will be displayed on the following credit card statement.
If the deposit has been paid by bank transfer, we need the name of the bank, IBAN and SWIFT\BIC codes to be able to make the refund.
IMPORTANT! The cancellation request must be sent by the holder of the reservation.